Is the Financial Dispute Resolution Commission Independent?

The Financial Dispute Resolution Commission (FDRC) is a neutral and independent entity. Our decision-making process and administrative functions are entirely autonomous from our members and the various industry sectors we serve. We are responsible for managing and determining complaints, and our accountability is solely to the FDRC Board.

The FDRC Board oversees the operations of the Dispute Resolution Committee, ensuring that all decisions are made independently and that the integrity and impartiality of our dispute resolution processes are maintained.

To guarantee our independence and to prevent conflicts of interest, the FDRC Board is constituted as follows:

• An independent Chairman
• No Dispute Resolution Committee members are affiliated with financial brokers

It is important to note that neither the Financial Dispute Resolution Commission nor the Dispute Resolution Committee is employed by any financial brokerage or affiliated with any regulatory agency in any jurisdiction.