Appealing a Decision at The Financial Dispute Resolution Commission (FDRC UK)

At FDRC UK, we are committed to providing a fair and transparent dispute resolution process. If, for any reason, you find yourself unable to accept a decision handed down by the commission, there are steps you can take:

1. Appeal to the Head of FDRC:

We understand that each dispute is unique, and sometimes, new information or insights can emerge after a decision is rendered. In such cases, you have the option to appeal the decision to the Head of FDRC. This appeal can be made by presenting any new information that could potentially alter the outcome of the resolution or by highlighting any perceived flaws in the decision-making process. We are dedicated to ensuring that all parties involved have the opportunity to present their case thoroughly and fairly.

2. A Second Chance for Fair Resolution:

By appealing to the Head of FDRC, you are essentially requesting a reevaluation of your dispute. This process provides an additional layer of review, aiming to ensure that the decision aligns with the principles of impartiality and accuracy. Our goal is to maintain the highest standards of dispute resolution, and the appeal process is designed to offer you a fair chance at achieving a resolution that both parties find acceptable.

3. Review of Membership Status:

It’s important to note that membership with The Financial Dispute Resolution Commission comes with certain responsibilities, one of which is to abide by the decisions rendered in the dispute resolution process. If you choose not to accept the decision and, as a result, fail to comply with the judgment, your membership status will be subject to review.

Dedication to Fairness and Accountability:

At FDRC UK, we are committed to upholding the highest ethical standards in the financial industry. Our dispute resolution process is designed to be impartial, thorough, and just. We encourage open and respectful communication throughout the process and offer mechanisms, such as the appeal process, to ensure that all parties have a fair opportunity to express their viewpoints and concerns.

By participating in our dispute resolution process and, if necessary, utilizing the appeal option, you are contributing to the integrity and accountability of the financial sector. We value your commitment to ethical finance and dispute resolution and are here to assist you at every step of the way.