Make a complaint to FDRC

Make a complaint to FDRC

To make a complaint on-line, answer the questions below and press submit.

It is free to make a complaint to FDRC.

The complaint must be about a current member of FDRC, or the financial service provider must have been a member at the time of the event. Please call us if you would like assistance to complete this form +44 844 774 7710.

Mandatory fields are marked with an asterisk *.

    Which?

    Date

    Approximately when did the event take place?

    Complaint


    This box will expand to fit your text

    Your complaint or other supporting documents can be attached to this form.

    Please provide as much information as you can to support your complaint. Check below for guidance:

    • Copy of any relevant contracts / agreements.

    • Copy of Terms and Conditions.

    • Copy of any relevant policy / product documents.

    • Copies of any correspondence relating to the complaint.

    • Copies of receipts / payment confirmation / bank statements (if appropriate).

    • Screenshots of Web Sites / web page / web documents, etc (if appropriate).

    If seeking compensation for losses incurred:

    • Evidence supporting any $ amounts being claimed

    • Statements from witnesses (if appropriate).

    What would you like to happen to resolve the issue?:

    This box will expand to fit your text

    YesNo

    YesNo

    Contact details

    (If different from above i.e: if you are making a complaint on behalf of someone else)

    Permission:

    Yes, I authorise my Scheme Member to release my information to FDRC.

    Please note:

    Yes, I understand that the maximum compensation that FDRC can award is $200,000, and by submitting this complaint I agree to waive my rights to any amount in excess of $200,000.

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